Contact Us
Have feedback, found a bug, or want to suggest a new calculator? We would love to hear from you.
How to Reach Us
We are committed to making SnapDecor the most accurate, performant, and helpful resource for home decorating math. Your feedback helps us refine our algorithms, fix issues, and build new tools that solve real-world DIY problems.
We typically respond to inquiries within 24 to 48 business hours.
Our calculations and development run on Eastern Standard Time (EST), but we support DIYers worldwide.
What to Include in Your Message
To help us address your inquiry as quickly and accurately as possible, please include:
- Calculator Name: Mention the specific tool page (e.g., Wallpaper Calculator or TV Height Calculator) you are writing about.
- Your Inputs: If you believe a calculator produced incorrect calculations, share your input dimensions (width, height, pattern repeats, spacing style, etc.) so we can test the scenario.
- Device details: If you experienced a rendering glitch with our interactive SVG canvases, let us know if you were on an iOS, Android, or desktop browser.
Suggest a New Tool
Are you planning a home project that involves complex spacing or purchasing estimations, but couldn't find a calculator for it on our site? Email us! We are always expanding our suite of planning tools and welcome requests for custom visualizers.
Frequently Asked Questions
How long does it take SnapDecor to respond to support emails?▼
We typically respond to inquiries within 24 to 48 business hours. For calculator bug reports, please include the specific tool name and the input dimensions you used so we can reproduce and fix the issue quickly.
Can I suggest a new calculator or tool for SnapDecor?▼
Absolutely! We are always expanding our suite of planning tools and welcome requests for new calculators and visualizers. Email us at familiarcage@gmail.com with your project idea and the type of math or estimation you need.
How do I report a calculation error in a SnapDecor tool?▼
Email us at familiarcage@gmail.com with the calculator name, your input dimensions (width, height, pattern repeats, spacing style, etc.), the result you received, and the result you expected. If possible, include your device type and browser so we can test the exact scenario.